Advance Exchange Priority Replacement

Advance Exchange

The simple, economical scanner service with overnight scanner replacement.

Buy Service

The simple, economical scanner service with overnight scanner replacement.

About Advance Exchange

The PFU Canada Inc. (PCI) Advance Exchange service program offers whole-unit, as early as next business day replacement for scanner equipment that cannot be repaired through technical support. It is available in all Canadian Provinces to help minimize downtime and applies to most models of PFU scanners. If the technical support team is unable to resolve a problem, a replacement unit is shipped overnight for requests received by 4pm EST, or else on the next business day for requests received later. The cost of the Advance Exchange program includes parts, labor and shipping to and from the customer.

Advance Exchange, Post-Warranty provides the same service for scanners beyond the applicable Limited Warranty period and is available in single or multi-year increments.

Advance Exchange Service Advantages

  • Provides a replacement scanner before the return to PCI of the malfunctioning scanner
  • Quickly gets you back to scanning and back in business
  • Advance Exchange is the only PCI-authorized, whole-unit replacement service program for our PFU scanners
  • You can also opt to have your equipment repaired in our depot if you prefer to retain your original unit - at no extra charge to you