On-site service program. Exemplary support.

Our on-site program provides on premise service so you get peace of mind.

Buy Service

On-site service provides value-oriented peace of mind

About On-Site Service

On-site service for PFU Scanners extends the standard on-site limited warranty on certain models. It includes parts, labor and travel. It is available after the limited warranty timeframe and can be purchased in single or multi-year increments.

Certified Preventative Maintenance (PM)

For customers who want added piece of mind, PCI offers Certified PM visits for customer who are either in warranty or covered under extended on-site warranty.  We can work with you to determine the best schedule based on your scanning needs and volume.  These are purchased in advance and are per event.

Advantages of On-Site Scanner Service

  • Includes all spare parts, labor and travel for service of verified hardware failure
  • Performed by PCI authorized technician with OEM parts
  • Protects your scanner investment and avoids unexpected repair costs
  • Helps reduce downtime with as early as next business day response time