With Depot, your repair is in the mail

The unit replacement alternative.

Buy Service

Depot Mail-in Service

Depot - the unit replacement alternative

About Depot Scanner Service

The Depot Service program is designed to provide ship-in unit repair service for those customers requiring asset tag tracking or who prefer to retain their existing scanner. Depot service is available for all workgroup, departmental, network and LV production scanners (excluding the fi-7700 series). Depot repair is not a standard offering for any PCI scanner in Canada but can be used instead of Advance Exchange (if in warranty or extended warranty) or for out of warranty repairs.

Advantages of depot scanner service

  • Includes spare parts, labour and two-way shipping back to customers for verified hardware failures if in warranty or extended warranty
  • A good alternative for customers who need to retain their units
  • PCI depot repairs come with a minimum 90 day warranty